Rupert Spiegelberg , CEO at identity verification platform IDNow , discusses how facial recognition can provide both security and convenience in the world of finance as customer expectations continue to increase

Digitisation is influencing the majority of industries , and it is driving an increasing consumer demand for highly personalised , fast , convenient , connected interactions that suit busy ‘ onthe-go ’ lifestyles . Our expectations of how we interact with companies have never been higher . In today ’ s hyper-connected global society , we are in an economy of ‘ right now ’. From ordering our favourite food to applying for a loan , customers want instant service . This is leading to a rise in digital identities which are becoming the new currency , as companies need an easy , compliant and trusted way to find out who their customers really are . Through the development of facial