it formerly took up to a week from loan application to completion we can now turn it round in hours and pay the customer via mobile money .”

Staff are freed from repetitive tasks so they can be allocated to more fulfilling work , work that both adds value to the business and serves the customer better . Having proved it within the microfinance , the teams have created further bots to bring the benefits of RPA to the life insurance business , again cutting processing times .

EXECUTIVE PROFILE

Mustafa Sachak is a results-oriented leader with over 25 years of multidisciplinary and international business experience ranging from process engineering , manufacturing operations management , general management to corporate multibusiness unit management . He has a proven track record in dealing with turnaround , reorganisation and growth challenges with companies operating under very difficult macro-economic conditions . Sachak possesses a collaborative and hands-on management style , with a demonstrated talent for managing a diverse set of businesses and dealing with different cultures and operating environments . www . fintechmagazine . com