NFP
MIKE GOLDMAN
TITLE : PRESIDENT AND CHIEF OPERATING OFFICER
INDUSTRY : INSURANCE LOCATION : NEW JERSEY a timely move in light of how the pandemic accelerated remote working practices for their 5,800 + employees .
“ We feel pretty lucky because a couple of years ago we made some very significant investments on the technology side of the equation ,” said Goldman . “ We moved all of our operations to a common agency management system and we moved everyone to Salesforce on the front-end of the house , investing a lot in our technology platforms . We moved to a place where we could effectively have our entire workforce go remote without missing a beat .
“ We were able to put people on Zoom and Microsoft Teams and have them in front of clients even from their homes . It proved to us that you can get stuff done even in remote environments . It showed us that our employees could collaborate and service our clients just as effectively as before ,” commented Goldman .
“ We could also see the real benefit and resulting business value of the systems we ' d invested in like Salesforce , and being more forward thinking about where our pipelines were . I do think it helped accelerate some things for us ,” he said .
“ I ' m proud of how we have shown a lot of resiliency in the environment . We ’ re pretty optimistic that as vaccines roll out , we ' ll be
EXECUTIVE BIO
As President and Chief Operating
Officer of NFP , Mike Goldman directs initiatives that empower NFP to strategically expand within an extremely efficient , regionalised operating structure .
To ensure NFP offers the most complete services possible to clients , he is involved in bringing in new acquisitions and guiding the integration of their employees and unique skill sets .
Goldman , a former attorney , started at NFP in 2001 and served in a number of diverse roles before becoming the head of Mergers & Acquisitions in 2005 . He led the company ’ s emerging InsurTech / FinTech Venture Investment Fund and became President in 2017 .