NFP
— You ’ re Only Human
and play an active role in solving client problems with innovative solutions . “ The thought process behind that was there were so many new technologies coming to market and things that frankly we thought could be advantageous from a client perspective ,” he said .
“ We really wanted to be thoughtful , consistent and deliberate about how we evaluated opportunities . We wanted to have a central place to funnel ideas , evaluate them and make decisions about supporting them and promoting them to our clients .” This led to NFP investing in Indio – a company that simplifies the insurance application process to make it fast , collaborative and easy for the client to use . “ We rolled out Indio across many of our offices in the fall ,” said Goldman , who pointed out that NFP ’ s philosophy is to invest in companies that add real value and create solutions that will be helpful to clients ’ businesses .
“ We were able to help them drive to a much more positive result and it ultimately ended up in a very successful acquisition for them . That ' s just one example , but what really differentiates us is our ability to solve the holistic problem of how our clients interact with insurance carriers and how data is exchanged throughout that process ,” he said .
Goldman pointed out the insurance and financial services industry has tended to lag behind in the introduction of new technology citing how onerous the manually intensive process to acquire life insurance was in the past .
“ The goal and the expectation is that you get better and you improve and you make it more seamless for people . That ' s really how we ' ve been thinking about things and