NFP
Technology as a problem solver Goldman pointed out that during NFP ’ s digital transformation the impetus was put on how technology should be used to solve problems and make the insurance buying process easier for clients .
“ We did decide to move all of our own information to the cloud because we thought it was a much more nimble kind of process . We continue to have a flexible environment around technology so we can plug things in or out as they become better for us and for our clients . It ’ s been our philosophy to be as flexible as we can with technology because the pace of change isn ’ t slowing down ,” commented Goldman
“ We ’ ve been very fortunate to work with a number of companies that share our views on what it means to be a good partner and provide leading technical solutions . Applied Systems , which provides insurance agency management software , Mitel on the cloud VoiP telecom front , Maureen Data Systems ( MDS ) and Motifworks on our cloud infrastructure and application strategy – how we can expedite that process and make it much easier . If that involves making investments or getting behind solutions , coming to market and helping show the insurance carriers why those solutions are better , then we can be a real expediter in that process ,” said Goldman .
“ Our clients are able to look back and learn from their own data and get it in a digestible way that can inform decisions that impact their business . Our perspective is that we are the advisor and we have a unique vantage point in really seeing and improving the full chain of that process .”
“ I think when you look at what played out this year , which entailed a lot of risks for people , I think the value of the services and the products that we provide really stood out in this environment ”