FIVE MINUTES WITH ...
opportunities to learn and if you stop looking for them , you will not only stall , but slide back in your progression . This is a crucial consideration in the world of fraud . Scams develop at a rapid pace and to think you ’ ve seen it all before is a huge mistake .
Q . NAME ONE PIECE OF TECHNOLOGY YOU COULDN ’ T LIVE WITHOUT AND TELL US WHY ( EXCLUDING YOUR MOBILE PHONE )
» I ’ m a big fan of electronic music and , before starting my professional career , I travelled to do a bit of DJing in nightclubs . That hobby has stayed with me throughout my career and now plays a prominent role in helping me unwind after a stressful day or week . Therefore , my DJ equipment is probably something I couldn ’ t live without nowadays .
Q . WHO DO YOU LOOK UP TO IN TERMS OF LEADERSHIP AND MENTORSHIP ?
» It ’ s hard to pick just one ! We all have our different strengths , and I like to have lots of sources . Whether at work or in my personal life , leaders have always been those who work diligently and are driven by the prospect of supporting others . I always have respect for colleagues across the industry who break new ground . The strong leaders I ’ ve seen are brave enough to make mistakes but are quick to learn from them and adapt accordingly .
There are a few key figures who mentored me early on in my career , and my hope now is to be able to do the same with new recruits at FICO . It ’ s all about passing on knowledge acquired
through the years so they progress at a fast pace .
Q . WHICH MAJOR EMERGING TREND IN FINTECH EXCITES YOU THE MOST RIGHT NOW AND WHY ?
» Rising consumer awareness around scams and fraud in general is great to see . Widespread educational efforts made by banks and financial service providers are coming to fruition and are helping authorities catch criminals .
We survey consumers across the world every year and the results show not only an increased awareness and proactive nature around scams , but a desire for banks to have strong fraud teams . Our most recent consumer survey shows that strong fraud protection was the top priority when choosing a financial institution . This has almost become a new marketing tool for banks , to show they are ahead of the curve and actively preventing financial fraud .
26 April 2023