FinTech Magazine April 2024 | Page 124

Fintech is propelling financial services into a new era like never before . As consumer demand for easier , more accessible and user-friendly services grows , so too does the industry ’ s drive to innovate in key areas .
In this roundtable , we speak to industry experts on the crucial areas where technology is powering financial services in 2024 . This includes how technology is powering ESG initiatives , fuelling the growth of digital currencies and the application of Gen AI at financial services providers today .
We ’ ll also ask our experts for the ‘ perfect formula ’ on how to best implement technology to improve customer services in a balanced way , tailoring to all demographics as financial services march into the digital age .
Our experts are :
SAMINA HUSSAIN-LETCH Head of Industry Relations and Operations UK at Square
OLAF BAUNACK Head of Sales Financial Services & Insurance at Intellias
WILSON CHAN CEO at Permutable AI
JOHN STEPHENS Industry Principal , Banking and Financial Services at Workiva
JEREMY GRINBAUM VP EMEA at Amplitude
DOUG POLLOCK Vice President of Customer Success at IDnow
124 April 2024