FinTech Magazine April 2024 | Page 141

FINANCIAL SERVICES
Take Intellias ’ client , an innovator of QR payment technologies and one of the official providers of Alipay , China ’ s biggest payment processor . The mobile QR platform helps merchants interact with consumers more efficiently , speeding up the payment processes , cutting down point-of-sale ( POS ) equipment costs and enabling customers to use their preferred method to pay abroad .
Its integration with other QR systems , including Alipay mobile payment services , allows these systems to use its European infrastructure to get access to all participating stores and retail chains . As a result , users can enjoy exceptional customer experiences , while traders win more buyers .
Doug Pollock , Vice President Customer Success at IDnow The finserv industry has always been at the forefront of innovation , with a reliable and steady finger on the pulse of current consumer behaviour .
Our research in the UK market has shown what banking customers want from their digital experience .
For example , according to our survey of more than 2,000 UK adults , well over 60 % believed that digital banking processes – such as remote account opening , online banking options or an easy-to-use app – were either extremely important or important when it came to deciding which bank they should entrust with their money . fintechmagazine . com 141