Jasmeet Narang , Chief Transformation Officer & Director of Financial Crime at Santander UK , on establishing the bank ’ s future through digital transformation
SANTANDER UK
Jasmeet Narang , Chief Transformation Officer & Director of Financial Crime at Santander UK , on establishing the bank ’ s future through digital transformation
As Chief Transformation Officer and Director of Financial Crime at Santander UK , Jasmeet Narang has accrued extensive experience in banking technology throughout his career .
“ I ’ ve been in banking for a long time – around 25-26 years in fact ,” Narang says . “ I came to Santander as part of its GE Money Bank acquisition back in 2008 .
“ I worked for several years at GE in its consumer finance business , before moving over to work laterally with Santander on its banking side . Throughout that time , I ’ ve had a plethora of roles , from running commercial P & Ls to different operations and so on .”
Indeed , it was thanks to these roles that Narang was given the opportunity to run transformation for Santander UK , a responsibility he has felt unable to relinquish ever since .
Narang : Aligning Santander to a shared vision “ The way I saw my role in transformation was like an orchestrator sitting in the middle of all banking operations , working with IT and digital teams , as well as front-facing teams and data teams ,” Narang continues .
“ In this way , I ’ m able to bring everything together to help transform the bank as we embark on our digital journey as a financial services provider looking to best serve our customers across both retail and corporate banking divisions .
80 April 2024