Kuldeep Kaushik , Chief Operating and Transformation Officer
Simultaneously , the firm aims to simplify customer journeys and data input needs from customers , especially for claims processes . “ Our CEO is driven from a customer perspective ,” says Kaushik . “ We ’ re focusing on solutions that are keeping the customer in the middle of all solutions we design . For example , we ’ re significantly focused on making sure that the customer journeys on the sales , servicing and claims sides are streamlined . In terms of data touchpoints that we expect from the customer , we ’ re ensuring that we only ask for relevant information at the relevant time .” Not only are
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EXECUTIVE PROFILE
Kuldeep Kaushik , Chief Operating and Transformation Officer
Kaushik is an engineer with an MBA from HEC Paris , with over 18 years working experience of which nine years have been with AXA . As a result , Kuldeep possesses extensive experience in Life , Savings and Health Insurance businesses , with key contributions in crystallizing the Life , Savings and Health strategy and building new innovative business models in AXA Group . He is currently Chief Operating and Transformation Officer of AXA International and New Markets platform in Madrid
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