FinTech Magazine August 2019 | Page 133

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This is a company built on service , and that has been the secret of its rapid growth to date . “ As we continue to take on additional customers we also want to be able to effectively recruit the sales and corporate staff that will serve them . Attracting the best people means offering them the best products available through a top tier technology platform .” Harpe adds that it ’ s a mistake to suppose that millennials are the only group to embrace digital technology , citing his mother who , at 74 , is inseparable from her iPad for communication , shopping and financial
services too . “ Financial services were late getting into this space but as we move forward it ’ s no longer millennial problems we are trying to solve . We are trying to solve problems for everybody and the digital platforms that we are building and integrating today can do that ,” stated Harpe .
Over recent years , mobile-friendly technology has penetrated all industries , with mortgage lending no exception , Harpe points out . “ Increasingly we turn to technology to reduce the number of touchpoints and enhance the borrower experience by giving them an intuitive
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