— Marco Witteveen , Chief Operating Officer , Garantibank

93 way of working ” As the speed of innovation continues at its blistering pace , Hurkmans points out how this has helped to promote a sense of continuous improvement too . “ With the appointment of process owners and close alignment with scrum masters , IT and business colleagues are closer together working for only real clients . We can also adjust during the sprint , which ensures we ’ re always innovating and adapting in a neverending loop ,” he explains .

Garanti Bank ’ s digital strategy is in full swing and shows no signs of slowing down . Looking forward , the Dutch bank is readying itself to launch a corporate internet platform and Hurkmans also highlights how the standardisation of end-to-end processes is helping GarantiBank to prepare for the rise of Open Banking . “ In the coming years , we need to have infrastructure that supports Open Banking so that we can quickly use all the new technologies and market platforms that will be developed in the years to come ,” he says . “ It emphasises the necessity of being open and data-driven with standardised processes .

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