EMPLOYEE WELLBEING
BANKING
Using insights from McKinsey and Deloitte , we explore the challenges of change in the digital , post-COVID-19 culture of banking
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t the very beginning of 2020 , no-one could have predicted the ways in which the COVID-19 pandemic has initiated a global shift in societal ,
economic and business norms . As old operational paradigms are discarded or reimagined in order to adjust to the ‘ new normal ’, the banking sector has been presented with an opportunity to accelerate any nascent plans to reshape its workforce structure to a truly modern standard . Although the initial impact of the virus left no time for banks to brace for the immediate effects , current market conditions suggest that those who embrace the latitude and spirit of innovation now required to bring the situation under control will benefit greatly ; those who do not are likely to reap failure .
EMPLOYEE WELLBEING
In its article ‘ Shaping and safeguarding the banking workforce after COVID-19 ’, McKinsey highlights that one of the primary
AUGUST 2020