that ’ s intrusive or at the cost of the user experience .”
Covaliu points out that banks know all this but are struggling to keep pace with innovation . “ According to Mambu research , more than two thirds ( 67 %) of banks think they will lose market share within two years if they fail to digitally transform . Meanwhile , a further 53 % believe that they ’ re at risk of missing digital transformation targets .”
She adds : “ Ultimately , as traditional and legacy banks continue to move towards digital , greater collaboration within the banking community is needed in order for these financial institutions to stay afloat and succeed . Teaming up with players like Mambu can help banks plug gaps and bring about the changes that customers want to see at a speed they wouldn ’ t be able to achieve on their own .”
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