FinTech Magazine August 2023 | Page 112

Credit Union of America ’ s David Germann and Jon Douglas discuss the importance of upholding values while keeping pace with technology innovation in finance
CREDIT UNION OF AMERICA
Credit Union of America ’ s David Germann and Jon Douglas discuss the importance of upholding values while keeping pace with technology innovation in finance

If you would have told Jon Douglas , Chief Information Officer at Credit Union of America , that his career would have taken him into finance after a 20-year stint in the US Air Force , he wouldn ’ t have believed you . But , after a career spent supporting IT and cybersecurity “ from every level starting at the help desk all the way up to global communications and security ,” Douglas knew his time in the military had to end at one point or another .

Initially moving into education in the state of Kansas – also the home of Credit Union of America – Douglas joined Chief Lending Officer David Germann and has “ loved every minute ” of his 16-month tenure , in which he manages data , business and technical analysis .
Germann has a more orthodox route into finance , cultivating an extensive career in finance and recently entering his 36th year in the industry . Working at a company for 25 years after leaving college , Germann admits his story “ is probably something similar to what you hear a lot of in the news ,” being “ very successful one Monday after having a record month ” before being told “ at 4pm on Tuesday that the company had been sold , and I lost my job .”
Although a little down on his luck at first , reminiscing how “ 25 years all of a sudden meant nothing ,” it was here Germann learned some valuable lessons . Moving into corporate banking , he soon knew working
An immersive brand experience , the interior of every CUA branch provides a cohesive , Friendly experience
112 August 2023