INTERVIEW WITH ...
Q . WHY THE CHANGE FROM OCR LABS TO IDVERSE ??
» It was actually hard for us to shift away from OCR Labs . It was something we were quite emotionally invested in , but we felt the name didn ’ t quite reflect the full extent of what we could offer to our customers . What ’ s more , the identity verification space has changed so much since OCR Labs was launched . Fraudsters are becoming smarter , they ’ ve got more ammunition in their armoury . So we made the change to IDVerse to reflect the expanding marketplace – it allows us to really state what the product is : a universal identity verification service .
Q . WHERE DO YOU SEE THE GREATEST NEED FOR IDENTITY VERIFICATION SERVICES ?
» Fraud is growing everywhere , so in that sense , the need for an IDVerse is only getting stronger . Our engines are now fired up with generative AI to deal with growing fraud use cases . What that means is that they learn organically how to be stronger and better , to protect people and help the user experience be a little bit more seamless . And I think it ’ s our use of this AI that ’ s so important at the moment . Fraudsters have all kinds of abilities to use deep fakes , they ’ re not scared to try any means necessary . We have a deep fake defender that ’ s been in production for
“MY CAREER TOOK ME TO A PLACE WHERE I REALISED THAT I LOVED GROWING HUMAN BEINGS ”
JOHN MYERS CEO , IDVERSE
four or five years , and our customers can get that as part of their package .
Bringing customers on board quickly and seamlessly is something the industry needs to pay close attention to . It instils greater trust in the product , and it ’ s important for clients with data breaches occurring everywhere . Particularly today , biometric verification by means of facial recognition is a crucial piece to help solve some of those issues .
Q . WHAT KEEPS YOU MOTIVATED IN THE HUNT FOR SUCCESS ?
» The first thing that motivates me is making sure there is constant capacity in our tech to keep people safe , helping businesses change the way they operate so they and their customers are both protected . To do this plays into my second motivation , because people always say the security requirements they need can ’ t be achieved . I love to
22 August 2022