FinTech Magazine August 2024 | Page 38

GUPSHUP

GUPSHUP

VALUATION : US $ 288M EMPLOYEES : 1,024 CEO : BEERUD SHETH FOUNDED : 2004

05Beerud Sheth ,

CEO , Gupshup
Gupshup is a Conversational Engagement Platform that empowers businesses to interact effectively with customers across various channels . It integrates conversational AI , CRM , CTX and CX tools to enhance customer acquisition , engagement , conversion and support . Serving over 45,000 brands in over 60 countries , Gupshup handles more than 10 billion messages monthly , making it a leading solution for managing customer communications and improving customer experience across marketing , commerce and support use cases . 38 August 2024