FinTech Magazine December 2019 | Page 105

105 passionate drive to cater to customer demand and its diligence with regulatory challenges that Morton believes gives Emirates NBD its competitive edge . The same cautious approach is applicable to cloud capabilities . “ There is still concern around the cloud and how information is secured , even more so for a bank ,” Morton explains . “ It ’ s important for us that the legal department compliments the facilitation of new ideas . Tech moves much faster than law and we have to ensure that the risks are well analysed ,
documented and mitigated , but they will never be eliminated .”
With such a large transformation underway , it is unsurprising that change management is being carried out with great care . “ When you ’ re dealing with the huge number of changes that we are going through , it ’ s important to have great leadership , not just from the top down , but at all levels ,” he says . “ The first step to change is that there is a belief that this is the right thing to do and , on the ground level , that we all believe in it . Everyone here
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