payment cycle to deliver has become instantaneous , and the benefit for customers speaks for itself .
In the age of digital transformation , customer centricity and operational preparedness are characteristics that separate the winners from the chasers , and this is no less certain for companies whose offering is mandated by local authorities . These qualities resonate through the entirety of Liscio ’ s strategic endeavours . “ For digital transformation to succeed , IT can ’ t be the order taker to the business to execute on individual priorities , it needs to demonstrate clear value that ’ s aligned to the customer , it needs to do these things while keeping the engines running and the plumbing working , all in a safe and secure and sustainable way ,” she asserts . “ It ’ s about looking at things foundationally , assessing the key pieces that we need to have in place to truly transform how we do our business , and leveraging the expertise of key partners that will help us get that right .”
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