We speak to Tushar Chandgothia , Vice President of Information Security and Risk Management at KUBRA , about how businesses can provide customers with the service they want while keeping digitally safe
KUBRA
We speak to Tushar Chandgothia , Vice President of Information Security and Risk Management at KUBRA , about how businesses can provide customers with the service they want while keeping digitally safe
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UBRA was originally founded in 1992 as a bill printing service provider . Clients looking to outsource printing , from statements to invoices , turned to KUBRA . As the company expanded , so did its interests . From printing , KUBRA moved into billing and payments , which itself moved from the analogue to the digital . Today , KUBRA provides digital and software services to over 365 clients and their customers .
Tushar Chandgothia has been Vice President of Information Security and Risk Management at KUBRA for over three years . His background is primarily with other service providers . “ I make sure , from an executive standpoint , that there is someone to be held accountable for data security ,” he says . KUBRA processes 1.5bn transactions every year , ranging from printed invoices to bank statement , text messages . “ We collect a lot of personallyidentifiable information ,” says Chandgothia . “ We need to make sure that the systems that actually host that data on behalf of our clients are secure . At the end of the day what we want to do is maintain customer trust and reliability in our services .”
DECEMBER 2019