— Tushar Chandgothia , Vice President of Information Security and Risk Management , KUBRA what makes the most sense from a business perspective , where we have the most flexibility , where we can allow the client to provide for themselves rather than having us be in the middle . How can we help them help themselves to meet their expectations ?”

To focus on process building , KUBRA co-sources its security technology from some of the best security vendors . “ We focus on making solutions that are great when it comes to billing and payments ,” he says . “ When it comes to security , we ’ re looking for

153 EXECUTIVE PROFILE

Tushar Chandgothia is the Vice President of Information Security and Risk Management at KUBRA , a customer experience management solutions provider to some of the largest utility , insurance and government entities across North America . Chandgothia has over 16 years of experience in information security , IT audit , and risk management functions in technology , financial , media , and healthcare sectors . As the first Information Security Vice President at KUBRA , he is working along with his team to strengthen the first line of defence and mature the cybersecurity and technology risk management practice by embedding security controls in KUBRA ’ s billing and payment solutions .

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