INNOVATION : BUILDING THE NUTS AND BOLTS
HAND IN GLOVE : FINDING THE RIGHT PARTNER
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“ doing an excellent job ”, as the bank works towards taking Blacksmith to market . everyone within the organisation speak the same language when talking about innovation ,” he explains .
INNOVATION : BUILDING THE NUTS AND BOLTS
At ING Labs Singapore , Spronk and his team supports the roll-out of PACE , a proprietary innovation methodology developed by the bank . “ PACE combines the attributes of a lean startup with agile working , design thinking and customer-centric innovation , all neatly fitted into a framework to make
HAND IN GLOVE : FINDING THE RIGHT PARTNER
Spronk shares the bank ’ s perspective when it comes to partnerships : “ ING understands that it cannot do everything itself and so we are always looking for partners to assist us on this journey , whether they are startups , scale-ups , or corporate partners .” When asked what ING looks for in a
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