KENSINGTON MORTGAGES
VICKI HARRIS , CHIEF COMMERCIAL OFFICER AT KENSINGTON MORTGAGES , DISCUSSES DIGITAL DISRUPTION IN THE FINANCIAL SERVICES INDUSTRY
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Kensington Mortgages is the largest independent mortgage lender in the UK and specialises in mortgages for borrowers with more complex income profiles – such as the self-employed or people with multiple sources of income – who find it difficult to get a mortgage from one of the High Street lenders .
Vicki Harris is the Chief Commercial Officer at Kensington Mortgages . Having joined the organisation in 2018 , Harris is responsible for driving growth and innovation at the firm . Over the past few years , Harris believes her organisation has undergone not just a digital transformation but a business-wide one too . “ When I joined , we took a step back and asked the question : what is the purpose of our organisation ? We spent quite a lot of time understanding this and defining what makes us different - and from that , we updated our strategy and refreshed our brand and values ,” she explains . “ We then used that as the driving factor to kick off a range of initiatives across the business including building out our digital capabilities . A lot
DECEMBER 2020