FinTech Magazine December 2020 | Page 151

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“CUSTOMERS ARE DEMANDING THAT WE DO THINGS IN DIFFERENT WAYS AND IT ’ S TIME TO START ADDRESSING THAT ”

— Vicki Harris , Chief Commercial Officer , Kensington Mortgages holiday where it ’ s going to take more time to underwrite them . I think there will be a much more customer-focused approach and we have a number of new products in the pipeline to allow younger people to get on the housing ladder . Customers are demanding that we do things in different ways and it ’ s time to start addressing that . The future is bright .” fintechmagazine . com