Speaking with experts from Deloitte , Broadridge FS , Infinity Works and Crown Agents Bank , we discover the broad changes in fintech being facilitated by IoT

IoT :

Changing payments , society and the customer experience

Speaking with experts from Deloitte , Broadridge FS , Infinity Works and Crown Agents Bank , we discover the broad changes in fintech being facilitated by IoT

T he proliferation of connected devices across so many aspects of our lives made it practically inevitable that finance would one day capitalise on their availability . Using modern smart and IoT ( internet of things ) devices , fintech has opened the possibilities of integrating products and services with customers ’ daily lives , enabling greater overall engagement , convenience and allowing businesses to meet the needs of unmet communities . Effectively dissolving ‘ office hours ’ and facilitating automated ‘ round-the-clock , service , customers can now receive a faster and more personalised experience , with the enterprise benefits of increased operational efficiency and easy scalability , as well as mutually beneficial augmented cybersecurity .