LENDINGPOINT did not side-step Kasibhatla as he had learnt to plan and prepare for the unexpected thanks to the inspiring leadership of his former CEO .
“ In my early days I had a CEO , Leo Cyr , who had been a marine . He always had us plan and prepare and be ready for unexpected contingencies . I worked for a telephone company at the time and this helped us to survive when a direct hurricane hit the data centre . We managed to keep our network running throughout that time and that helped me when the pandemic hit .
“ In early January , 2020 , nobody would have thought the whole world would be working remotely . Now , everybody ' s living on Zoom calls and technology enables those things . Sometimes , it takes a catalyst like the pandemic to drive these changes .
“ My role is to make sure the tools are there for my colleagues to do their job and the customers to access fair credit . When we had to go remote , we had all the tooling already in place for the call centre to operate normally .
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