FinTech Magazine February 2019 | Page 129

FINTECH
CLICK TO WATCH : ‘ TRUST IN BANKING AT SANTANDER UK WITH CDO DAVID HAYES AND MD ANDY PEARSON ’
129 area is great , and is very healthy for an organisation like Santander ,” he adds .
In addition , Santander as a global organisation is busy strengthening its commitment to the UK with a revamp of its Milton Keynes site and a brandnew £ 75mn office in Bootle , Liverpool , which is set to house 2,500 staff . “ These are historic sites for Alliance and Leicester and Abbey National . The UK bank is one of the biggest elements of the Santander group and we ’ re very committed to our UK base ,” Hayes explains . “ We ’ ve got 14mn active customers here and over 20,000 staff in different parts of the organisation .”
This commitment to communities reflects the trust which Pearson is keen to emphasise as integral to Santander . “ Trust is a really strong foundation – security is important because our customers have entrusted us with their information . Security is fundamental for any bank ,” he explains . “ We have a design principle of building security from the bottom up , and going forward the banking industry has the opportunity to build on that trust . There are new value propositions we can explore here , and indeed for the wider banking industry , to provide identity
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