FINTECH
CLICK TO WATCH : ‘ ANDY PEARSON , MANAGING DIRECTOR OF SANTANDER UK TALKS TECHNOLOGY TRANSFORMATION ’
133 people remain key , and managing the significant culture changes transformation brings is vital . “ It ’ s easy to underestimate the amount of impact that cultural change has on the ability to make technology change ,” Hayes reflects . “ We run change management programmes and provide training , but of course we have some way to go . We ’ re on a journey . One thing we have to do is to articulate data as a profession ; understand and appreciate the different elements of that . There are very different skillsets that come in – soft skills and technical skills need to be brought together to drive change .”
Ensuring that these skills are in place across the organisation , Santander is also committed to diversity , such as ensuring a mix of men and women in the tech-led organisation . “ Gender diversity is very important to us ,” says Pearson . “ We were a founding signatory of the HMRC Women in Finance Charter . We know that in the industry about 17-20 % of roles in technology are filled by women . We ’ re fortunate that we have about 30 % of our roles filled by women – however , we currently only have 19 % in senior roles , so our goal is to get that to 25 %
www
. fintechmagazine . com