TRULIANT FEDERAL CREDIT UNION
WE SPEAK TO CIO SANDEEP UTHRA ON A MEMBER- CENTRIC GOAL OF DIGITAL TRANSFORMATION THAT IS ACCELERATING OPERA- TIONAL EXCELLENCE AND BUSINESS GROWTH
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T ruliant Federal Credit Union , a 66-yearold financial institution , has a singular and important mission : to improve the lives of its members . According to Sandeep Uthra , Truliant ’ s chief information officer , the credit union focuses on helping members make decisions that improve and help manage their financial lives . Unlike for-profit financial institutions , Truliant stays away from pushing products on its members . “ We are a different kind of company ,” he says .
Truliant has 230,000 members and assets in excess of $ 2.3bn and provides individuals and small businesses with products , services and guidance to reach their ‘ life ’ s goals ’, including checking accounts , online and app banking , auto buying , certificates and business / financial advice , and auto and home loans . According to Uthra , Truliant ’ s USP is its member-centric approach . “ First and foremost , we are a not-for-profit organization ,” Uthra said . “ That ’ s the biggest difference between us and other banking institutions . But , more so , our goal is to improve each of our
FEBRUARY 2019