Understandably , as is the case with businesses in many sectors that are wedded to legacy systems or a particular company culture , FICO sees some hesitancy to fully adopt these three pillars in too quick a success . Waid states his belief that , if you are to make changes you must do so with confidence , understand the process and embark on a true digital transformation journey , while Deveau notes that , while many of FICO ’ s customers begin with small steps , once they see the potential offered by its services growth follows in rapid succession . For any business , what moves the dial is results ,” Waid adds . “ Most of our clients see results when their first use case goes live . They see material impacts to their business very quickly and that commitment to change , that desire to take the organisation forward , means that they want more to follow .”
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