FinTech Magazine February 2020 | Page 128

RESOLUTION INSURANCE

Francis Ngari , Head of Digital at Resolution Insurance , discusses current technology trends within insurance and the company ’ s digital transformation journey

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F rancis Ngari , Business Information Technology graduate from Strathmore University ( Kenya ), has been the Head of Digital at Resolution Insurance since August 2018 . Prior to joining the company in 2010 , Ngari worked at James Finlays and Swift Global .

Ngari describes Resolution Insurance as a young , ambitious and determined company that is striving to be the provider of choice for insurance solutions in Kenya . With 18 years under its belt , Ngari notes that “ to date , Resolution Insurance – based on turnover – ranks seventh among the 37 general insurance companies in Kenya ’ s insurance landscape , sitting proudly among the top 15 that have more than 25 years additional experience .”
Over the years , Ngari has seen Resolution Insurance evolve from an independent medical insurance provider , operating under Resolution Health , into a registered insurance company operating under Resolution Insurance Limited . “ We
FEBRUARY 2020