It has been a turbulent time for Visa , as it has for all global organisations , coping with an unexpected crisis and accelerated change , and Manikkam admits his team has learned a lot from the experience as they have adapted to a new way of working .
“ Our focus hasn ' t changed ,” says Manikkam . “ We have learned a lot from the past 12-18 months and we are ready and prepared to apply those learnings as we move forward ”.
“ We shouldn ' t be shy of trying new ideas , new ways of doing things , new strategies – especially in regions like Asia Pacific where it is very fragmented and government and regulatory guidances are changing on a regular basis . We need