FinTech Magazine - February 2022 | Page 80

KIB

Kuwait International Bank ( KIB ) divulges its digital transformation efforts and how it is shaping its future as a ‘ bank for life ’

The ‘ bank for life ’ is the DNA of Kuwait International Bank ( KIB ), which is now catering to all generations with its digital transformation for access to its financial services , retail and corporate banking plus property management . Millennials and zoomers across the Middle East and North Africa are instinctively using apps on smartphones and online banking while loyal clients , who have been with the bank since it opened in 1973 , are now embracing the new technology as it aims to become the number one digital Islamic bank in Kuwait with its digital transformation .

From a technical perspective , the bank has retained components of its legacy architecture but developed its systems in line with its fundamental principles and the overall vision of the bank .
Among the new services and products , KIB has launched seven new electronic services enabling customers to complete many of their transactions via the 24-hour call centre .
KIB also offers a smartphone application that allows customers to open bank accounts and register with the Kuwaiti clearing company to transfer profits directly to their accounts electronically instead of visiting the company ’ s headquarters to collect checks .
80 February 2022