Instilling a culture of innovation
Thierno Diallo , VP of Client Delivery , explains how the company ’ s innovation-centric philosophy is helping KIB become a leading digital Islamic bank
Skilled in the art of blending strategy , creativity , and engineering into effective digital solutions , Mobiquity understands the value of breathing new life into traditional industries . Thierno Diallo , Vice President of Client Delivery , an executive with over 15 years of consulting experience , explained how the company has been helping Kuwait International Bank ( KIB ) to achieve its goal of becoming a leading Islamic bank .
From modernising back-end tech architecture to front-end functions like CRM , the company was successful in making KIB a fully digital organisation , replacing its core systems . Mobiquity ’ s aim was less about updating KIB as actually rebuilding a new , state-of-the-art bank . That kind of large-scale vision , Diallo states , is what his company specialises at instilling : “ Digital transformation requires a modern way of thinking , and , because of legacy bank infrastructure , it ’ s much easier to start over than build on what came before . It ’ s less costly , you can act faster , and the result is often more sustainable .”
“‘ Innovation ’ isn ’ t so much the technology itself that we are putting out there , but rather the way we think and act .”
Thierno Diallo , VP of Client Delivery ,
Mobiquity
With KIB ’ s transformation taking place relatively recently , Diallo is confident that the benefits of this first step in their journey are being felt . Innovation , for example , is a high cultural priority for Mobiquity and it readily imparts this to clients : “‘ Innovation ’ isn ’ t so much the technology itself that we are putting out there , but rather the way we think and act .”
More than anything , Mobiquity demonstrates that cultural adjustment is just as important to digital transformation as technology . Fintechs , Diallo notes , have taken the industry limelight and traditional banks need to respond to the challenge . “ What KIB wants to achieve with digital technology goes beyond banking ; it ’ s thinking about the additional services that can actually increase customer loyalty . Innovative solutions around wearables and the shift away from physical branches will be where we ’ ll go together next .”