YBS
consistent with our long-term vision , which remains unchanged . This has allowed us to continue to review and improve our performance in terms of delivery and value creation . Our modular approach has also helped enable this .”
1864 YEAR FOUNDED
1982 MERGER BETWEEN THREE BUILDING SOCIETIES CREATED YBS
£ 60bn YEARLY REVENUE
Partnership with Johnston Carmichael At that time , YBS had never undertaken a digital transformation programme on this scale before . It needed some support to mobilise and to get that initial jumpstart , which is when it partnered with business consultancy Johnston Carmichael . Their expertise and knowhow supported YBS in accelerating and creating pace , but it also offered a couple of additional edges – like challenging YBS ’ own internal ways of thinking , and lending an experience and a pragmatism that firms like Johnston Carmichael benefit from .
They ' ve got a team of very experienced , highly professional people that have been through a number of cycles of both the external environment and transformations ,” Ben Sampson says . “ That experience is invaluable when you ' ve got a company like YBS , which has good core capability but maybe hasn ' t done this before and is lacking in that real-world experience . Johnston Carmichael certainly brought that . They came in , they gave us a huge injection of pace , they gave us some really strong critical thinking , and they brought a clear view of design thinking .”
The partnership with Johnston Carmichael is indicative of YBS ’ broader thinking around collaboration and partnership , as Sampson explains : “ We want to be more selective about the partnerships we have . We can ' t throw good money after bad if we get that wrong . So we tend to go with trusted partners and longer-term