BMO took a digital-first approach to expanding its physical presence , leveraging data and AI
BMO
BMO took a digital-first approach to expanding its physical presence , leveraging data and AI
Banking is now a fundamental function of society and one that comes with many significant challenges that impact the entire ecosystem of stakeholders that share a vested interest in the security of funds , data , and overall economies . To truly understand the extent to which banks leave an impression on these various stakeholders , it ’ s important to have leaders in place that can , firstly , carry the organisation ’ s ethos , but also piece together a narrative that incorporates various different perspectives .
What this means for BMO is that it requires someone who is able to assess the various needs of people with different interactions with the organisation – such as customers , communities and staff . It takes great communication and empathy to fully understand the requirements of an influential company like BMO .
This is where Sandip Sahota steps into the frame as the SVP & Enterprise Chief Data and Analytics Officer at BMO , bringing a passion for people into a position that is driving the use of data in banking .
With a focus on continuing to progress the bank ’ s industry-leading digital experiences , Sahota leads the business ’ data functions to provide a number of benefits , including greater efficiency for employees , transparency for the organisation , and greater use of digital solutions to meet the needs of customers . As we begin to understand the vision of Sahota and the mission that BMO has
74 February 2024