DIGITAL TRANSFORMATION
Improve Cost Predictability and Control : Traditional IT models often involve unpredictable expenses . Strategic AMS , with its clearly defined SLAs and transparent pricing models , allows for more accurate budgeting and greater cost control .
Strengthen Security and Compliance : Modern AMS providers have deep expertise in security and compliance , implementing robust measures to protect applications from threats . This is particularly important in today ’ s increasingly complex and regulated business environment .
Access Specialised Skills and Expertise : Finally , a high-quality AMS partner brings a deep bench of specialised skills and knowledge that may not exist within internal teams . This can include expertise in areas like cloud technologies , specific enterprise applications and emerging tech trends .
“ Strategic AMS is less about outsourcing tasks and more about establishing this strategic partnership ”
Bottom line , when selecting the right AMS partner , it ’ s essential to look for a provider with a structured and transparent approach . Effective models , like the one Hitachi Digital Services uses , focus on the efficient handling of support requests , incidents and operational changes . These model includes elements listed opposite .
AMS transformation reflects a broader shift in the role of leadership . CIOs and CTOs are no longer just managers of IT infrastructure ; they are now strategic drivers of business transformation .
Strategic AMS provides them with the tools and resources they need to focus on their highest-value priorities , driving innovation and ensuring that IT is a powerful enabler of business success .
By embracing a strategic approach to AMS , CIOs and CTOs can position their organisations for future success , fostering a culture of innovation , agility and continuous improvement .
It ’ s about making a fundamental shift from a reactive to a proactive IT model , where technology is an engine of growth , not a constraint .
If you ’ re looking to explore the possibilities of strategic AMS , consider how a structured approach , combined with a focus on continuous improvement and innovation , can transform your IT operations .
VITOR DOMINGOS , PRINCIPAL ARCHITECT , EMEA , HITACHI DIGITAL SERVICES