PAYMENTS
Contract management is the drafting, executing and overseeing of agreements between buyers and suppliers. These contracts set clear expectations on delivery schedules, quality standards, payment terms and the allocation of risk.
Done well, contract management enforces compliance with legal and regulatory duties, holds suppliers to their obligations, mitigates operational and financial exposure, controls costs, tracks performance and provides routes to resolve disputes. The result is a stronger supply chain with greater clarity, lower risk and the resilience to meet business objectives.
Mastercard applies this through a blend of digital and automated tools that streamline procurement and payments end to end. The company simplifies supplier onboarding, strengthens compliance workflows and accelerates settlement using virtual cards and straight-through processes.
Tulsi Narayan, who heads Mastercard’ s Commercial and New Payment Flows business, is focused on transforming how money moves through supply chains and enabling organisations of all sizes to make payments more efficiently and seamlessly.
Previously, Tulsi led Mastercard’ s Europe Security Solutions team, where she advanced AI-driven fraud detection and scam prevention. With a background spanning consulting and banking, she was drawn to payments because it sits at the intersection of technology, commerce and human behaviour.
“INNOVATIONS ARE SETTING THE STAGE FOR A NEW ERA IN B2B PAYMENTS”
Tulsi Narayan, EVP of Commercial and New Payment Flow, Mastercard
At Mastercard, she brings these threads together to help shape the future of corporate payments across Europe, championing solutions that make supply chains more transparent, compliant and resilient.
Q. IN WHAT WAYS ARE DIGITAL PAYMENT SOLUTIONS TRANSFORMING PROCESSES WITHIN SUPPLY CHAINS?
» Data-driven decision-making is now essential for effective supply chain management – and digital payment solutions are playing a critical role in driving this transformation. Tools like virtual cards and embedded finance solutions deliver key benefits: reducing manual intervention, accelerating transaction speed and increasing security.
These innovations support nearreal-time or early payments, improving liquidity for both buyers and suppliers while reducing administrative overheads. Automating these financial workflows also frees up working capital and strengthens supplier relationships by ensuring more predictable, reliable payment cycles.
110 February 2026