As one of the world ’ s leading insurers , AXA is pioneering change . In this issue we speak with Siddhaarth Iyer and Yannick Janssen , Head of Digital and Head of Technology respectively , at AXA Gulf . Theirs is a particularly interesting story , set firmly against the wider backdrop of a financial services industry that is evolving at an incredible rate .

Both men are playing a key role in AXA ’ s digital journey and its ambition to be a true partner to its customers through every stage of their life journey and empower them to live better lives . Of their roles , Janssen says : “ It ’ s important that we lead by example . We should always be looking for new ways to drive change .” In particular , he talks about AXA ’ s shift to a mobilefirst approach , of which Iyer notes that “ it is important to be aware of how

all our audience engages with us and ensure we ’ re there for everyone .”

Transformation lies at the heart of this month ’ s lead feature , in which we digest and analyse a comprehensive report from HSBC into the future of banking in a digital age . This poses some very interesting questions around how banks can achieve a balance between innovative technology and managing an evolving risk landscape . Alongside this , we feature more of our exclusive content from last year ’ s Money20 / 20 USA – in this case , exploring how personalisation , meaningful engagement and a UN climate change initiative are driving Icelandic software fintech , Meniga .

If you wish to share your story , or discuss key industry trends in more detail , please get in touch at : matthew . high @ bizclikmedia . com

Matt High

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