27 and Technology Officer , at Finastra . “ Our capabilities and software platforms allowed us to act very quickly in March 2020 , from accommodating remote working to supporting our customers with their own transition . Finastra delivered working solutions to the market in a matter of days , such as the Paycheck Protection Programme ( PPP ) in the US .”
Indeed , there is a general consensus that the lockdown period has driven a wholesale reappraisal of digital ’ s value in the race to provide better products and services . Companies in the finance space were forced to rely on technology in an incredibly compressed amount of time , and , in some cases , start approaching fundamental aspects of their business from totally new perspectives . Firat Koc , Chief Marketing Officer at challenger bank Papara , states that remaining fast and agile during the transition period and accommodating customers ’ changing needs paid off significantly
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