digitalisation strategy should also bear in mind include cybersecurity and fraud protection .
With Google reporting that , in one week , it saw 18 million daily malware and phishing emails related to COVID-19 , now more than ever – as organisations increase their digitalisation – it is important to ensure that there is a high level focus on cybersecurity and the protection of customer data . Being able to demonstrate this to customers , ensuring that they feel safe and that their finance is secure , will be vital for retaining customers . Fraud prediction , similar to cybersecurity , as more and more financial processes are conducted online , those that try to commit fraud will also look to evolve , increasing digital fraud challenges . New technology such as Visa ’ s latest AI credit application fraud prevention tool , will be vital to mitigating those potential threats and providing security for customers .
49 fintechmagazine . com