55 natives ’ who are now raising families , purchasing property , and heading towards the upper brackets of their earnings potential . While these customers , aged 25 to 40 , were among the first adopters of mobile banking , they grew up in a world of bricksand-mortar retail and branch-based , physical banking . In short , Aman Behzad , Managing Partner at Royal Park Partners , argues they “ have extensive first-hand experience of what works well and what does not in their existing banking set up ” and operate in both worlds , tapping through their daily outgoings on apps , while turning to trusted , traditional financial institutions for their mortgages or other large lending .
Gen-Z customers ( those born in the mid-90s to early 2010s ) are yet to truly enter financial independence en masse . Early indicators , however , show they are more firmly digitally oriented than older generations , placing great value on “ speed , convenience and cost
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