FinTech Magazine January 2024 | Page 121

US ARMY
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“ Rather than following custom processes and software development that requires a lot of heavy lifting , and expensive maintenance , we want to be in a position that we ’ re using industry best practices .”
The team will leverage best practices found in the private sector , such solutions that are capable of supporting the US Army user base will provide the backbone of the solution to meet those needs .
Adopting this kind of technology will likely provide a huge benefit to the organisation and minimise the amount of work it has to copy in order to digitalise .
Wilde states that there are further pieces to enable the best-in-class outcomes sought after by the US Army . This includes organising change management data , and that of the overall deployment , to keep tabs on the progress of its strategy .
“ This is the largest ERP transformation in the history of the US Army . That ’ s where it ’ s both exciting but also a challenge , because we have quite a bit of runway to pave different user experiences .”
Aside from the critical data points measured within the processes themselves , key insights will also come from the Soldiers and Civilians using the solution that the US Army sets out to build . Understanding how users are interacting with its digital solutions is majorly important for successfully rolling them out with minimal disruption to military operations . fintechmagazine . com 121