“ The acceleration of digital transformation is one of those things that just can ’ t be stopped ,” says Viren Patel , Industry Strategist for Financial Services and Insurance at Workday .
As far as Kevin Pettet , COO of Banking Solutions at Bottomline is concerned , it ’ s not a question of “ how much digital transformation will accelerate in 2024 , but what form it will take ”.
Below , we ask a host of industry experts – including Patel and Pettet – what trends they expect to see as the banking world continues its transformative charge into 2024 , with comments from :
PRAKASH PATTNI Global MD for Financial Services Digital Transformation at IBM
KEVIN PETTET Chief Operating Officer of Banking Solutions at Bottomline
KSHITIJ JAIN SVP , Head of UK / Europe Analytics and Global Chief Strategy Officer for EXL Analytics
VIREN PATEL Industry Strategist for Financial Services and Insurance at Workday
WENDY LI SVP of Emerging Technologies at Marqeta