JAMES COGGIN
JAMES COGGIN
TITLE : CHIEF TECHNOLOGY OFFICER
COMPANY : INNOVATION GROUP INDUSTRY : INSURANCE
the wider business ,” James explains . “ Moving away from a waterfall software development mindset was one of the key changes made at the start of this journey with Gateway . We have seen a lot of success in this area , and it is now firmly embedded in the organisation .”
“ With regard to the product suite , following the launch of our Gateway Motor Repair product , we recently launched a new Gateway Fleet Repair product and it ’ s exciting to see the product set continue to grow ,” James says . “ We have a number of exciting new product launches planned for 2025 .”
When launching new products and features , Innovation Group has built a culture of launching new features quickly , learning from MVPs and pilots .
“ This was a cultural change which had to be adopted by both technology and
Confronting the next era of digital transformation For Innovation Group , digital transformation has included a wide range of initiatives in addition to launching the Gateway platform .
“ Firstly we embarked on a cloud migration program across the global organisation ,” James says . “ We centralised the technology team , modernised our tech stack , upgraded networks and introduced a new SaaS voice platform .
“ As a company we deliver tech-enabled services to our clients and we support the business with the technology needed to successfully deliver for clients .”
Looking ahead , James sees a range of exciting opportunities for the company and for Gateway , including continuing to enhance the platform with Gen AI , and focusing on bringing the platform to new business lines and markets .
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