FRAUD & ID VERIFICATION Multichannel attacks against the most vulnerable vector: the human“ Attacks always tend towards the most vulnerable vector, which is now the human”, says Chief Product Officer wat Mimecast, Rob Juncker.
To take full advantage of human vulnerabilities, attackers coordinate across various communication channels to evade detection. A primary example is a phishing email with an embedded phone number which the victim can connect to, reducing the visibility to threat detectors.
AI generated synthetic voices and deepfakes are then used by attackers to impersonate executives or to lure victims into IT support scams. Rob says that elevating the conversation from email security, to securing the entire human is a logical evolution.
“ When it comes to human risk, one of the biggest challenges is figuring out who your riskiest users are,” he notes.“ Our research showed that 8 % of your users lead to 80 % of your risk.
“ We’ ve got to better secure the users from Gen AI attacks which are firing laser targeted, accurate, phishing attempts at those users.”
124 January 2026