FinTech Magazine July 2019 | Page 145

Waheed Y . Khayyat , CIO
“ In UCA , we believe that everyone is eager to change , but you can ’ t implement change if you just keep following the same old and traditional ways . You have to be prepared to be different – it ’ s vital . This means we mustn ’ t forget to introduce new ideas — that ’ s what will make us stand out .” In tandem with the development of a pro-change culture , UCA works together in focus groups to brainstorm ideas and drive success of change ( using ADKAR Change Management Framework ). With innovation acting as the catalyst , Khayyat believes the key has been encouraging teamwork to introduce the correct changes . “ We like to think outside the box . We sit in focus groups and hold brainstorming sessions with not just people from
EXECUTIVE PROFILE
Waheed Y . Khayyat , CIO
A professional and a leader in the field of digital and information technologies , with 20 years of comprehensive & consistent IT experience at a technology-driven enterprises in healthcare & insurance industries . As a ‘ Chief Information Officer ( CIO )’ giving a holistic insight and involvement at the ‘ strategic ’ level for planning and supporting the business strategy , and the business model of the organization . However , ‘ operational efficiency ’ is a another field of expertise , with long years of operational duties gave the dexterity of working at both sides - ‘ Strategy ’ and ‘ Operations ’. This leadership capacity is a key success factor for organizations and a ‘ must-to-have ’ capability for their senior management level in order to gain sustainable competitive advantage that is required to achieve their mission , and objectives efficiently , and to overcome the market competitors .
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