supportive partner in terms of bringing in expertise and great technologies through its collaboration with the inventors and manufacturers on the infrastructure side ,” he says . “ When I started at UCA , I worked on the analysis and assessment of the counter space and found that the current infrastructure we had in place was outdated . Having developed a new infrastructure , Hilal helped us generate real value from the new software we installed .”

With the journey still ongoing , Khayyat hasn ’ t overlooked UCA ’ s task of laying the groundwork before introducing new processes to enable success .

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