“ I believe Abraham Lincoln put it the best way when he said ‘ give me six hours to chop down a tree and I will spend the first four sharpening the axe ’ – and that is exactly what is happening at UCA ,” explains Khayyat . “ We spent a lot of time doing the planning , understanding and outlining the account processes as well as trying to design the new processes . We ’ re halfway through – our key goal is to be dynamic and ensure we ’ re a moving target . It ’ s difficult to guarantee that what you have planned is going to be used two or three years from now because of how quickly the world changes . This means , now more than ever , it ’ s important that we continue to monitor the real-time changes in terms of technology , both economic and industrial changes and make sure we continue adjusting and aligning our direction accordingly . We must keep aligning as we go – it ’ s the only way to maintain the sustainability of our transformation .”
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