FinTech Magazine July 2020 | Page 12

ONTARIO TEACHERS INSURANCE PLAN ( OTIP )

Stacey Rous , EVP & CFO at OTIP discusses the company ’ s people-first strategy , technology trends and its response to the impacts of COVID-19

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W hen it comes to the workforce at Ontario Teachers Insurance Plan ( OTIP ), Stacey Rous , EVP & CFO , shares that the organization understands that staying connected , whether with coworkers or senior leaders , is key . “ Creating that sense of community at work is really important , as is the ability to listen and evaluate opinions ,” she says . “ After anything we do as an organization , we ask for feedback to develop a safe space for people to talk about the organization in a collaborative way . This allows us to be both responsive and agile in an ever-changing world .”

This mindset played a key role in OTIP ’ s response to COVID-19 . Rous believes that relocating the majority of our workforce to home offices has been the biggest disruption to the company from the COVID- 19 pandemic . “ We moved more than 600 people into home offices in less than two weeks , moving them onto a technology platform that is compatible with working from home . Protecting the health and well being of our employees was top of mind , but at the same time we managed to accomplish this task while maintaining our service to members .”
JULY 2020